Terms of Use

TERMS OF USE Last updated: August 17, 2026 These Terms of Use (“Terms”) govern access to and use of HSM Condo Collection, including its websites, web-based applications, tools, content, accounts, professional directories, property information, inquiry features, and related services (collectively, the “Platform”). HSM Condo Collection is operated by HSM Realty Inc. (“HSM,” “we,” “us,” or “our”). Please read these Terms carefully. By accessing or using the Platform, you agree to these Terms to the extent permitted by applicable law. If you do not agree to these Terms, do not use features of the Platform that require your agreement. Where HSM asks you to affirmatively accept terms, disclosures, consents, or other records electronically, your electronic action will be treated according to the applicable transaction and law. 1. ABOUT HSM CONDO COLLECTION HSM Condo Collection is a real estate technology application and condo-focused marketplace designed to help consumers research properties and buildings, use condo-related tools and resources, identify participating real estate and related professionals, and request or facilitate real estate services. HSM Condo Collection is operated by HSM Realty Inc., a real estate brokerage. The existence or availability of the Platform in a particular location does not mean that HSM Realty Inc. is licensed to provide brokerage services in every jurisdiction. Brokerage services are provided only where HSM Realty Inc. is appropriately licensed or otherwise legally authorized, or through appropriate relationships with licensed or authorized real estate professionals where applicable. Availability of listings, professional services, marketplace capabilities, and other functions may vary by market and jurisdiction. 2. CURRENT MARKET AND DATA AVAILABILITY HSM's technology is designed to support controlled expansion into additional markets, but not every market or capability is currently active. Some areas of the Platform may currently display sample, demonstration, illustrative, or limited property information while authorized live data sources are being activated. Sample or demonstration information is not a representation that a property is currently available for sale, rent, or lease. When live listing information is available, it may be provided by authorized real estate data providers, participating professionals, brokerages, builders, public sources, or other permitted sources. Users should review the applicable listing, source, attribution, and disclosure information displayed with live property information. 3. NO GUARANTEE OF PROPERTY INFORMATION HSM seeks to present useful and accurate property, building, market, neighborhood, professional, and related information. However, real estate information can change rapidly. Information may be incomplete, delayed, inaccurate, unavailable, changed, withdrawn, or subject to third-party source limitations. HSM does not guarantee: - that a property remains available; - that a listing price is current; - that property characteristics are complete; - that fees, assessments, taxes, measurements, amenities, rules, restrictions, zoning, school information, transportation information, neighborhood information, or other property-related information is complete or current; - that third-party data is error-free; or - that every available property or professional appears on the Platform. Consumers should independently verify information that is material to a real estate decision. 4. CONDO-SPECIFIC INFORMATION Condominium ownership may involve matters such as: - condominium or association fees; - assessments; - reserves; - budgets; - insurance; - governing documents; - rules and restrictions; - maintenance obligations; - parking or storage rights; - rental restrictions; - building conditions; - pending or anticipated projects; and - other matters affecting ownership or occupancy. HSM tools may help consumers organize, estimate, compare, or understand available information. Such tools do not replace review of actual condominium documents, association records, professional inspections, legal advice, financial advice, insurance advice, or other appropriate professional review. 5. NO LEGAL, TAX, FINANCIAL, INSURANCE, OR OTHER PROFESSIONAL ADVICE Unless expressly provided through a separate professional engagement with an appropriately qualified professional, information and tools available through HSM Condo Collection are provided for informational purposes. HSM's technology, calculators, comparisons, educational materials, property information, professional directories, and marketplace features do not constitute: - legal advice; - tax advice; - accounting advice; - financial advice; - investment advice; - insurance advice; - engineering advice; - inspection advice; or - a guarantee regarding financing, property condition, investment performance, or transaction outcome. Users should consult qualified professionals when professional advice is needed. 6. REAL ESTATE BROKERAGE RELATIONSHIPS Accessing or browsing HSM Condo Collection by itself does not automatically create a brokerage, agency, fiduciary, attorney-client, lender-borrower, insurance, inspection, property-management, or other professional relationship. A real estate brokerage or agency relationship may arise only when established in accordance with applicable law and the relevant agreements, disclosures, and circumstances. Specific brokerage disclosures or agreements may apply to particular transactions or jurisdictions. Nothing in these Terms replaces a written brokerage agreement, agency disclosure, representation agreement, listing agreement, property-management agreement, lease, purchase agreement, or other transaction-specific document when one is required. 7. PARTICIPATING PROFESSIONALS HSM Condo Collection may display participating real estate professionals and other professional or service-provider participants. Participation in HSM Condo Collection does not constitute a guarantee or endorsement of a professional's performance, services, availability, pricing, results, or continued authorization. Licensing, registration, professional qualification, brokerage, credential, and authorization requirements vary by profession and jurisdiction. Where applicable, HSM may display information concerning: - jurisdiction; - licensing or regulatory authority; - professional license, registration, credential, or authorization; - company, brokerage, firm, or office affiliation; - services; - service coverage; and - verification or participation status. Consumers should independently evaluate a professional and, when appropriate, verify current authorization with the applicable licensing or regulatory authority. Authorization in one jurisdiction does not imply authorization in another jurisdiction. 8. CONSUMER CHOICE AND HSM ASSISTANCE HSM is designed to preserve consumer choice. Where HSM Assistance or another professional-discovery workflow is available, HSM may identify professionals who satisfy applicable service, jurisdiction, authorization, participation, and eligibility requirements. HSM may also allow a consumer to specify legitimate preferences, such as service needs or preferred communication language. HSM does not guarantee that: - a particular professional will be available; - multiple professionals will always be available; - a professional will accept a request; - a transaction will occur; or - a consumer will achieve a particular result. The consumer makes the final professional selection. Paid placement, sponsorship, compensation, subscription amount, or HSM revenue must not be treated as a substitute for professional eligibility or consumer choice. 9. PROFESSIONAL CONNECTIONS AND CONSENT HSM may allow a consumer to select a participating professional and request that information be sent to that professional. Creation of an inquiry does not necessarily mean that it has been delivered. HSM may validate applicable eligibility and authorization before facilitating delivery. HSM will not knowingly disclose a consumer's private contact information to candidate professionals merely because they could qualify to appear as professional choices. Information may be provided to the consumer-selected professional through the applicable consent, eligibility, validation, and delivery process. A professional should not assume that participation in HSM gives that professional unrestricted access to consumer information. 10. ACCOUNTS AND ACCOUNT SECURITY Certain Platform features may require an account. You agree to: - provide accurate account information; - maintain the security of your credentials; - not share credentials in a manner that compromises account security; - promptly notify HSM if you reasonably suspect unauthorized account access; and - use the Platform only through accounts and permissions you are authorized to use. You may not: - impersonate another person; - access another user's account without authorization; - circumvent authentication or authorization controls; - attempt to obtain administrative privileges without authorization; or - use another person's credentials without permission. HSM may suspend or restrict access where reasonably necessary to protect users, security, data integrity, or the Platform. 11. PROFESSIONAL ACCOUNTS AND REPRESENTATIONS Professionals participating in HSM Condo Collection are responsible for providing accurate and current information regarding their identity, organization, office, professional authorization, jurisdiction, services, insurance, qualifications, and other information requested by HSM. A professional must not represent that the professional: - holds a license or authorization that the professional does not hold; - is authorized in a jurisdiction where the professional is not authorized; - is employed by HSM unless that is actually true; - is endorsed or guaranteed by HSM; - has a relationship with HSM beyond the relationship actually established; or - may provide a service that the professional is not legally or professionally authorized to provide. HSM may review, restrict, pause, suspend, unpublish, or terminate professional participation when permitted by applicable agreements, policies, or law. 12. ACCEPTABLE USE You may not use HSM Condo Collection to: - violate applicable law; - commit fraud or impersonation; - submit knowingly false or misleading information; - harass, threaten, discriminate against, or abuse another person; - interfere with the security or operation of the Platform; - attempt unauthorized access to accounts, databases, systems, APIs, functions, or files; - introduce malicious code; - exploit vulnerabilities; - circumvent access controls; - manipulate professional eligibility, publication, ranking, or market activation; - scrape, harvest, copy, reproduce, or redistribute protected Platform or listing data except as permitted by HSM and the applicable data owner; - use automated systems in a manner that materially interferes with Platform operation; - reverse engineer protected portions of the Platform except to the extent such restriction is prohibited by law; or - use the Platform to facilitate unlawful discrimination or housing practices. HSM may investigate suspected misuse and may restrict access to protect the Platform, its users, participating professionals, data providers, or HSM. 13. FAIR HOUSING AND NONDISCRIMINATION HSM supports equal housing opportunity. Users and participating professionals must not use HSM Condo Collection to engage in unlawful housing discrimination or other conduct prohibited by applicable fair housing or antidiscrimination law. Additional information is available through HSM's Fair Housing page. 14. USER-SUBMITTED INFORMATION You retain ownership of information and content you submit to HSM to the extent you hold rights in that information. You grant HSM the limited rights reasonably necessary to: - receive; - store; - process; - display where appropriate; - transmit where authorized; - secure; - verify; and - otherwise use submitted information for the purpose of operating the Platform, providing requested services, fulfilling authorized professional connections, maintaining records, protecting security, and complying with applicable obligations. You represent that you have the right to submit information you provide and that your submission does not knowingly violate another person's rights. HSM's handling of personal information is also governed by the Privacy Policy. 15. INTELLECTUAL PROPERTY HSM Condo Collection, its software, design, branding, original content, databases, interfaces, tools, logos, trademarks, and other proprietary materials may be protected by intellectual-property and other laws. Except as expressly permitted, these Terms do not grant you ownership of HSM intellectual property. “HSM Condo Collection,” “HSM Realty,” associated branding, and other marks displayed on the Platform may not be used in a manner that falsely suggests sponsorship, endorsement, affiliation, or authorization. Third-party listing information, photographs, logos, trademarks, maps, data, and other materials remain subject to the rights of their respective owners. 16. THIRD-PARTY SERVICES AND LINKS The Platform may contain information, links, integrations, maps, data, or services provided by independent third parties. HSM does not control every third-party service. Use of a third-party service may be subject to that third party's own terms and privacy practices. A link, integration, or display of third-party information does not by itself constitute HSM's endorsement of the third party. 17. FEES, MEMBERSHIPS, AND COMMERCIAL SERVICES Certain professional participation or other Platform services may become subject to setup fees, recurring fees, or other charges when activated by HSM. Any applicable fee, billing cadence, commercial term, cancellation term, or payment method must be disclosed through the applicable enrollment or commercial process before the user becomes obligated to pay it. HSM does not represent in these Terms that a particular payment processor is currently connected or available. Payment does not by itself establish: - professional licensing; - professional authorization; - eligibility; - publication; - professional preference; - consumer selection; or - entitlement to receive consumer requests. Where no payment provider or commercial capability is active, the applicable paid functionality may remain unavailable. 18. COMMUNICATIONS By providing contact information and requesting services, you authorize HSM to use the information as reasonably necessary to respond to your request and operate the applicable workflow. Service-related communications may include communications concerning: - account activity; - security; - inquiries; - professional connections; - requested services; - support; - transaction-related activity; and - material Platform notices. Marketing communications, where used, will be handled separately as required by applicable law and the choices provided to the recipient. Providing a telephone number does not by itself authorize HSM to ignore any consent requirement that may apply to a particular type of communication. 19. ELECTRONIC RECORDS HSM Condo Collection operates electronically. Where permitted by applicable law and the applicable transaction, communications, notices, consents, acknowledgments, records, and agreements may be provided or completed electronically. You are responsible for maintaining a device, browser, internet connection, and contact information reasonably necessary to receive electronic communications associated with your use of the Platform. Nothing in these Terms eliminates any right you may have under applicable law concerning electronic records or communications. 20. PLATFORM AVAILABILITY AND CHANGES HSM may modify, improve, suspend, restrict, or discontinue Platform features when reasonably necessary for: - security; - maintenance; - legal or regulatory compliance; - data-provider requirements; - market availability; - professional eligibility; - technical changes; - operational reasons; or - business reasons. HSM does not guarantee uninterrupted or error-free operation. A failure or suspension of one market, provider, or capability does not necessarily mean every HSM capability is unavailable. 21. SUSPENSION AND TERMINATION HSM may suspend or terminate access where reasonably necessary because of: - violation of these Terms; - suspected fraud; - security risk; - unauthorized access; - misuse; - legal or regulatory requirements; - material misrepresentation; - professional authorization problems; - threats to consumers or the Platform; or - other circumstances permitted by applicable agreements or law. Suspension or termination does not require HSM to destroy records that HSM is permitted or required to retain for security, legal, regulatory, audit, contractual, or recordkeeping purposes. 22. NO GUARANTEED TRANSACTION OR RESULT Use of HSM Condo Collection does not guarantee: - the purchase, sale, lease, or rental of property; - financing; - loan approval; - professional availability; - acceptance of an inquiry; - property condition; - investment performance; - market value; - closing; - successful negotiation; or - any particular transaction result. Real estate decisions involve independent circumstances, third parties, market conditions, legal requirements, professional judgment, and consumer choices outside HSM's control. 23. DISCLAIMERS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND INFORMATION AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. HSM DOES NOT WARRANT THAT EVERY FEATURE, DATA SOURCE, PROFESSIONAL, MARKET, LISTING, OR SERVICE WILL BE AVAILABLE AT ALL TIMES OR IN EVERY JURISDICTION. NOTHING IN THESE TERMS EXCLUDES OR LIMITS A WARRANTY, RIGHT, DUTY, OR REMEDY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED. 24. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HSM WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING SOLELY FROM USE OF OR INABILITY TO USE THE PLATFORM, EXCEPT WHERE SUCH LIMITATION IS PROHIBITED BY LAW. HSM IS NOT RESPONSIBLE FOR THE INDEPENDENT ACTS OR OMISSIONS OF THIRD-PARTY PROFESSIONALS, DATA PROVIDERS, SERVICE PROVIDERS, OR OTHER INDEPENDENT THIRD PARTIES EXCEPT TO THE EXTENT RESPONSIBILITY CANNOT LAWFULLY BE DISCLAIMED. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW. 25. PRIVACY HSM's collection, use, disclosure, and protection of personal information is described in the HSM Condo Collection Privacy Policy. The Privacy Policy is incorporated by reference where appropriate. 26. MARKET AND JURISDICTION LIMITATIONS HSM's technology is designed for controlled market expansion. The fact that a country, state, region, city, language, or professional category is technically supported by HSM's architecture does not mean the applicable market or capability is currently active. HSM may activate, restrict, suspend, or retire market capabilities according to applicable licensing, data, professional, operational, security, localization, and other readiness requirements. 27. GOVERNING LAW Except where applicable law requires otherwise, these Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles. Nothing in this provision deprives a consumer of protections that cannot legally be waived under applicable law. These Terms do not create an exclusive arbitration requirement or class-action waiver. 28. CHANGES TO THESE TERMS HSM may update these Terms as the Platform, services, business operations, legal requirements, or marketplace capabilities change. The “Last updated” date identifies the current version. Material changes will be communicated or presented for renewed acceptance when required by applicable law or the nature of the applicable transaction. HSM will not rely on silent changes to create rights that applicable law requires to be separately disclosed or accepted. 29. SEVERABILITY If a provision of these Terms is found unenforceable in a particular context, the remaining provisions remain effective to the extent permitted by law, and the affected provision will be applied to the maximum lawful extent where appropriate. 30. ENTIRE PLATFORM TERMS These Terms govern general use of HSM Condo Collection. Separate agreements, disclosures, policies, consents, professional agreements, brokerage agreements, membership terms, commercial terms, or transaction documents may also apply. If a transaction-specific signed agreement conflicts with these general Terms regarding that transaction, the more specific agreement controls to the extent applicable. 31. CONTACT Questions regarding these Terms may be directed to: HSM Condo Collection Operated by HSM Realty Inc. Warrenton, VA 20186 Principal Broker: Virginia F. Glick Email: Virginia.Glick@hsmrealty.com Office: 202-246-2337 — Text Only